FAQ's

FAQ’s

Do you accept orders via email?

Yes, happy to take orders at rocnrudi@gmail.com. Just let us know the products, sizes and whether you want it gift wrapped and delivery details. Payment + shipping will need to be taken via PayPal or card details.

Can you do bespoke orders, gifts, hampers etc?

Absolutely. Just drop us a note with what you’d like and we’ll do our best to make it happen and send it wherever you need.

Tell me more about the product pricing?

We’ve priced as fairly as we possibly can, keeping costs low for you is super important to us however good quality fabrics and designing/ producing ethically and sustainably do cost to produce, so we have to factor into costs that we:

  • Make in the UK, which is expensive but it’s important we’re supporting local manufacturing and keeping our carbon footprint low
  • Ensure anyone working on our products is paid fairly…creating gorgeous clothes is a real skill and takes time. If you’re buying a baby sleepsuit for £10 from a huge profitable organisation, how much do you think the person who made or packed it is being paid? If you aren’t paying for it, then sadly somebody is.
  • Choose sustainable options wherever we can. That means, organic fabrics, non-toxic vegan friendly inks, nickel free metals and recycled, recyclable or biodegradable packaging. All of which is much more expensive than sending to you in non eco friendly plastic.

Are there any Roc + Rudi discounts available?

Yes! We offer 10% off when you sign up to the mailing list which will be applied automatically to your order on checkout when you click through.

From time to time we’ll offer promotions so keep an eye on our social media and email newsletter to jump on those

 

Where can we buy Roc + Rudi products in person?

Roc n Rudi are all about supporting local first, so look out on our social channels for us popping up over weekends in town centres or markets.

Currently we’re stocked at Bumbles in Ashstead, with more stockists in the pipeline.

 

Do you do collaborations and partnerships?

Absolutely! We are always happy to partner with those that have a similar or complementary ethos, design principles or ranges. Just drop us an email to chat more rocnrudi@gmail.com

 

Team Roc and Rudi