Returns & Exchanges
Something not right? We'll gladly sort it for you as quickly as we can.
Return your order within 30 days for a full refund or exchange. Orders must be unworn and in a resaleable condition with tags (if applicable). If you want to exchange for another size or item on the website, please add a note in the parcel stating the exchange and we will process this on the day of receipt.
To create a trackable return or exchange please email firstname.lastname@example.org
Please note that all our orders are handmade offsite and may come with slight imperfections as a result, it's all part of the brand. All products go through rigorous quality control at our manufacturer before they are delivered, so whilst we can't take full responsibility for any faulty items we will send them back to the manufacturer to review so we can resend or refund, which we'll aim to sort for you within 14 days of receipt of the item.
Roc + Rudi Ltd, 43 Somerset Road, KT13EA